Fundraising and Challenge FAQ's
Getting Started
Where and when is this challenge?
This is a virtual challenge for everyone so you can do this throughout Aprill at the best time for you. You can do this in your local area, park or gym. You can do this together with your friends and family.
If you want to complete your KMs in a different way, if you want to walk, run or jog, then go for it! Just be sure to post your progress and updates on your Fundraising page so friends and family can cheer you on and we can see how you’re doing too!
How do I sign up?
To sign up to the challenge, register for your FREE t-shirt and fundraising pack here.
When you register, your fundraising page will be automatically set up for you.
Is there an entry fee?
There is no entry fee for this challenge but we do however ask you to fundraise as part of your challenge.
Using the fundraising page set up for you when you register is the easiest way to collect sponsorship.
How do I get my free t-shirt?
Once you register for the challenge and set up a fundraising page we will send you your free t-shirt. Please note it takes up to 10 working days to be delivered.
My t-shirt doesn't fit / I ordered a different size. Can you change it?
Of course. Please email shop@shop-sands.org.uk to let us know what size you received, and what size you need. We'll then send a new t-shirt with an envelope to return the other.
When will I get my fundraising pack and t-shirt?
You should receive your pack within 10 working days of signing up. If you don't, please email shop@shop-sands.org.uk and we can look into this for you.
How do I set up/Join a team?
Simply log back into your account, go to your fundraising page and you will see the 'create a team' button. Select this, create your team and share the team name/link with your team members!
To join a team that already exists, head over to a team members fundraising page and click 'Join Us' next to their profile photo.
Incase you cannot join a team:
You may not have updated your team settings. If you set up the team, log into your profile and head over to your team page, click 'edit team page' and ensure that 'Yes' is selected under 'Allow anyone to join me team'.
If you would prefer to keep your group private, click 'Team Members' and copy and past the link there to send your friends & family a private invite link.
My family and friends want to do the challenge with me. Can they have a t-shirt pack?
No problem! Simply ask them to fill out the registration form and we will send them a pack.
If they're not fundraising, you can buy additional t-shirts.
And then once they are set up you can create a team page or they can join your team if you have already set one up!
Fundraising
Is there a fundraising target?
We have no minimum or maximum amount that we would like you to raise. From our point of view, no matter how much money you raise, it will go towards supporting bereaved families across the UK.
Can I just raise money offline with a sponsorship form?
Absolutely. You can collect sponsorship in any way you like. We simply recommend creating a fundraising page for this challenge as they’re easy and hassle-free, but if you’d like a sponsorship form, you can download one here.
Don't worry about filling in the serial number on the form.
Challenge
How do I keep track of how many KMs I've done?
Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!
You can keep track of your kilometres using any tracker app on your phone, and we do recommend using Strava, Fitbit or Garmin. Don't miss out on joining the Strava club here.
Follow these steps to log your kilometres on your page and keep friends and family updated.
1. Log in to your Sands account by clicking the person icon in the top right of the screen here
2. Click the person icon in the top right again
3. Click My Fundraising
4. Click My Fitness Activity
5. Scroll down to Add Activity and type in how many kms you've done and any other details
6. Click Save Changes
The Health app on iPhone or Google Fit app on Android both keep track of how many kilometres you do each day. There’s other apps available so do pick whichever works best for you.
If you have a pedometer or sports watch, these can usually keep track of your kilometres too.
Once you're done for the day, mark off your kilometres on your paper tracker or on your fundraising page. You can download and printer the paper tracker here.


