FAQ'S

Fundraising and Challenge FAQ's

How do I sign up?

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To sign up to the challenge, register for your FREE t-shirt, swim cap and fundraising pack here.

When you register, your fundraising page will be automatically set up for you.

Is there a Strava club?

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Yes! You can join others taking on the challenge in the Strava club here.

How do I keep track of how many KMs I've done?

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If you're swimming in a pool, this is much easier! A length in your local swimming pool is probably 25 meters (or 50m if you’re lucky and have an Olympic pool!). That means you need to do 200 lengths in November (or 50 lengths a week).

Keep track of how many lengths you do on your swim and write the number down on your tracker once you're out of the pool. You just need to multiply the number of lengths you did by 25 to give you how many metres you did. There's 5000 metres in 5km.

If you're swimming in the sea or a lake, it's a little trickier. You'll need a waterproof sports watch to track how far you swim. You can get these from around £20 online.

Remember you can log your KMs on your fundraising page for this challenge, follow these steps:

1. Log in to your Sands account by clicking the person icon in the top right of the screen here 
2. Click the person icon in the top right again
3. Click My Fundraising
4. Click My Fitness Activity
5. Scroll down to Add Activity and type in how many KMs you've done and any other details
6. Click Save Changes

Is there an entry fee?

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There is no entry fee for this challenge but we do however ask you to fundraise as part of your challenge.

Using the fundraising page set up for you when you register is the easiest way to collect sponsorship.

Is there a fundraising target?

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We have no minimum or maximum amount that we would like you to raise. From our point of view, no matter how much money you raise, it will go towards supporting bereaved families across the UK.

Can I just raise money offline with a sponsorship form?

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Absolutely. You can collect sponsorship in any way you like. We simply recommend creating a fundraising page for this challenge as they’re easy and hassle-free, but if you’d like a sponsorship form, you can download one here.

Don't worry about filling in the serial number on the form. 

How do I get my free t-shirt and swim cap?

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Once you register for the challenge and set up a fundraising page we will send you your free t-shirt. Please note it takes up to 10 working days to be delivered.

My t-shirt doesn't fit / I ordered a different size. Can you change it?

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Of course. Please email shop@shop-sands.org.uk to let us know what size you received, and what size you need. We'll then send a new t-shirt with an envelope to return the other.

When will I get my fundraising pack and t-shirt?

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You should receive your pack within 10 working days of signing up. If you don't, please email shop@shop-sands.org.uk and we can look into this for you.

Where and when is this challenge?

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This is a virtual challenge for everyone so you can do this throughout November at the best time for you. You can do this in your local pool, lake, river, sea etc. You can do this together with your friends and family.

If you want to complete your KMs in a different way, if you want to run or jog, then go for it! Just be sure to post your progress and updates on your Fundraising page so friends and family can cheer you on and we can see how you’re doing too!