FAQs

Fundraising and Challenge FAQ's

How do I sign up?

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To sign up to the challenge, register for your FREE t-shirt and fundraising pack here.

When you register, your fundraising page will be automatically set up for you.

Is there an entry fee?

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There is no entry fee for this challenge but we do however ask you to fundraise as part of your challenge.

Using the fundraising page set up for you when you register is the easiest way to collect sponsorship.

Is there a fundraising target?

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We have no minimum or maximum amount that we would like you to raise. From our point of view, no matter how much money you raise, it will go towards supporting bereaved families across the UK.

Can I just raise money offline with a sponsorship form?

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Absolutely. You can collect sponsorship in any way you like. We simply recommend creating a fundraising page for this challenge as they’re easy and hassle-free, but if you’d like a sponsorship form, you can download one here.

Don't worry about filling in the serial number on the form. 

How do I get my free t-shirt?

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Once you register for the challenge and set up a fundraising page we will send you your free t-shirt. Please note it takes up to 10 working days to be delivered once it has been shipped.

My t-shirt doesn't fit / I ordered a different size. Can you change it?

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Of course. Please email shop@shop-sands.org.uk to let us know what size you received, and what size you need. We'll then send a new t-shirt with an envelope to return the other.

When will I get my fundraising pack and t-shirt?

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You should receive your pack within 10 working days of signing up. If you don't, please email shop@shop-sands.org.uk and we can look into this for you.

Where and when is this challenge?

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This is a virtual challenge for everyone so you can do this at the best time and best place for you.. You can do this on your own or together with your friends and family.

Is there an age limit?

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No. You can take part if you’re 10 or 110! But, if you’re under 16, you will need a parent or guardian to sign you up to the challenge. Please email gaming@sands.org.uk with permission from your parent or guardian.

Does my daily/weekly gaming count?

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This is your challenge, and we encourage you to do it your way - some people will do it as part of their usual gaming and others might choose to add this in addition. The important thing is that you're doing something that challenges you. This will vary from person to person, so tailor the challenge however you like. It should be tough, but doable. You should feel satisfied when you finish it!