Fundraising and Challenge FAQ's
How do I sign up?
To sign up to the challenge, register for your FREE t-shirt and fundraising pack here.
When you register, your fundraising page will be automatically set up for you.
Is there a Strava club?
Yes! You can join others taking on the challenge in the Strava club here.
Is there an entry fee?
There is no entry fee for this challenge but we do however ask you to fundraise as part of your challenge.
Using the fundraising page set up for you when you register is the easiest way to collect sponsorship.
Is there a fundraising target?
We have no minimum or maximum amount that we would like you to raise. From our point of view, no matter how much money you raise, it will go towards supporting bereaved families across the UK.
Can I just raise money offline with a sponsorship form?
Absolutely. You can collect sponsorship in any way you like. We simply recommend creating a fundraising page for this challenge as they’re easy and hassle-free, but if you’d like a sponsorship form, you can download one here.
How do I get my free t-shirt?
Once you register for the challenge and set up a fundraising page we will send you your free t-shirt. Please note it takes up to 10 working days to be delivered.
My t-shirt doesn't fit / I ordered a different size. Can you change it?
Of course. Please email shop@shop-sands.org.uk to let us know what size you received, and what size you need. We'll then send a new t-shirt with an envelope to return the other.
When will I get my fundraising pack and t-shirt?
You should receive your pack within 10 working days of signing up. If you don't, please email shop@shop-sands.org.uk and we can look into this for you.
How do I keep track of how many kilometres I've done?
Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!
If you track your workouts with Fitbit, Strava or Garmin your distances will automatically add to your tally.
Follow these steps to track your KMs automatically:
1. Download the Fitbit, Strava or Garmin app and set up your account
2. Log in to your SANDS account.
3. Under the heading Connect your preferred Fitness app, click your chosen app.
4. Follow the prompts to connect your account
5. When you next work out, select start your workout in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.
If you have synced your app already but it is not working, please log in and re-connect it.
- Fitbit: You must start an activity and save it. If no activity is logged, then your cumulative activity will sync at the end of the day. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.
- Strava: You must start your workout, stop your workout and then SAVE your workout.
- Garmin: You must start your workout, stop your workout and then SAVE your workout.
Your tally will be updated each day with the previous day’s distances.
How do I track my fitness manually?
You can manually add your exercise to the tally in the My Fitness Activity tab within your logged in dashboard. This is a great option if you’re using a pedometer or a different method of tracking your distances.
Follow these steps to manually add your activity:
1. Log in to your account and select My Fitness Activity.
2. Under Add activity, enter the required fields. Depending on the challenge this may be steps, distance and/duration.
3. The logged activity will now appear on your fundraising page!
The Health app on iPhone or Google Fit app on Android both keep track of how many kilometres you do each day. There’s other apps available so do pick whichever works best for you.
If you have a pedometer or sports watch, these can usually keep track of your kilometres too.
Once you're done for the day, mark off your kilometres on your paper tracker, included in your pack, or on your fundraising page.
Will I get a medal?
Everyone who raises over £150 will get a medal and certificate after the challenge ends. You don't need to do anything to get this. If we need any extra details from you, we'll be in touch.
If you move house, please let us know by emailing walk@sands.org.uk
Where and when is this challenge?
This is a virtual challenge for everyone so you can do this throughout September at the best time for you. You can do this in your local area, park or gym. You can do this together with your friends and family.
